Care
Accessibility Statement
We aim to meet WCAG 2.2 Level AA across this website and to fix any barrier reported to us within thirty days.
Measures taken
Every interactive control is reachable and operable by keyboard, with a visible focus indicator that meets contrast requirements. A skip link precedes the header on every page.
Text and interface colours are tested against the AA contrast thresholds in both the default dark presentation and forced-colours mode. Icon-only buttons carry accessible names, images carry descriptive alternative text, and decorative images are hidden from assistive technology.
Motion respects the prefers-reduced-motion setting: animations and smooth scrolling are disabled when it is on. Tap targets on primary controls are at least 44 by 44 pixels.
Known limitations
Product image zoom is currently a two-state toggle rather than a continuous magnifier. We are replacing it with a control that supports incremental zoom and pan.
Some third-party payment fields at checkout are rendered by our payment provider and are outside our direct control. We test them each quarter and report defects upstream.
Reporting a barrier
Email [email protected] with the page address and a short description. We acknowledge within two business days and aim to resolve within thirty days. If you prefer, we will take your order by telephone.
The harvest letter
Early access to each new harvest, forty-eight hours before release
One letter a month: tasting notes from our own panel, the estates we are visiting, and first refusal on limited single-tank releases.
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